Basic Information about Data Protection

General Information

For the purposes of the European Data Protection Regulation EU 2016/679 of April 27 (GDPR), Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and the rest of the current national regulations, Powerload, SL informs you that it fully complies with the current legislation on personal data protection and with the confidentiality commitments of its activity. Powerload, SL informs you of the existence of an information processing system owned by Powerload, SL for management, communication, and information purposes. This system is described in the corresponding Record of Processing Activities, which users can access to check the status of their data.

Security Measures

Powerload, SL has taken the necessary measures to ensure the security of information, as required by art. 32 of the GDPR, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, unauthorized processing, or access, thus ensuring its confidentiality, integrity, and availability.

SCOPE

The security measures described in the Record of Processing Activities will apply to all information processing system assets where personal data is processed, in order to comply with the current legislation on data protection. All staff hired by Powerload, SL and its Data Processors are obliged to comply with the aforementioned regulations, paying special attention to their functions and obligations, including the duty of secrecy, which will be duly determined by Powerload, SL.

Data Collection

Acceptance of these conditions requires the user to provide some essential data for the provision of their services, which will be requested personally through forms or the website. At the time of data collection, the user will be duly informed of their rights. To keep the information contained in our processing system up to date and free of errors, we ask our clients and users to inform us as soon as possible of any modifications and corrections to their personal data.

Object and exercise of rights

As an interested party, you have the following rights under the General Data Protection Regulation (GDPR): Under art. 15 GDPR, the right to obtain information about your personal data that we process, to the extent indicated; Under art. 16 GDPR, the right to obtain without undue delay the rectification of incorrect personal data or the completion of incomplete personal data; Under art. 17 GDPR, the right to obtain the deletion of your personal data, provided that the processing is not necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the formulation, exercise, or defense of claims; Under art. 18 GDPR, the right to obtain the restriction of processing of your data when you contest the accuracy of the data, the processing is unlawful, you oppose the deletion of the data, we no longer need the data but you need them for the formulation, exercise, or defense of claims, or you have opposed the processing under article 21 GDPR; Under art. 20 GDPR, the right to receive the personal data you have provided us, in a structured, commonly used, and machine-readable format, or to request its transfer to another controller; Under art. 77 GDPR, the right to file a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your usual place of residence or work or our company headquarters. To exercise the rights of access, opposition, rectification, cancellation or deletion, withdrawal of consent, restriction of data processing, and portability, please contact Powerload, SL, Calle Velázquez 15, Madrid, 28001, España. Under art. 77 GDPR, you also have the right to file a complaint with the Spanish Data Protection Agency: Spanish Data Protection Agency (AEPD) Calle Jorge Juan, nº6 28001-Madrid Phone: 901 100 099 https://www.aepd.es/

Consent

The user will give their consent for Powerload, SL to use their personal data in order to properly fulfill the contracted services. Completing the form included on the site or sending emails or other communications to Powerload, SL implies the user's express consent to the inclusion of their personal data in the aforementioned processing system owned by Powerload, SL. At the time of requesting this information, the client or user will be informed of the recipient of the information, the purpose for which the data is collected, the identity and address of Powerload, SL, and the user's ability to exercise the rights of access, opposition, rectification, cancellation or deletion, withdrawal of consent, restriction of data processing, and portability, and to file a complaint with the AEPD.

Transfer of data to third parties

Powerload, SL does not transfer personal data without the express consent of its owners, which must be granted on each occasion, and will only be transferred for the stated purpose and always with the user or client's consent.

CONFIDENTIALITY AND PROFESSIONAL SECRECY

Data collected in all private communications between Powerload, SL and clients or users will be treated with absolute confidentiality, with Powerload, SL committed to the obligation of secrecy of personal data, the duty to keep them, and to adopt all necessary measures to prevent their alteration, loss, and unauthorized processing or access, in accordance with current regulations. Additionally, any information exchanged between the parties, agreed to have such nature, or relating to the content of such information, will also be confidential. Viewing data over the Internet will not imply direct access to them, except with the express consent of their owner on each occasion. We recommend that clients do not provide any third parties with their identification, password, or reference numbers that Powerload, SL might provide. To ensure the protection of professional secrecy between Powerload, SL and the client is maintained in all communications, the client/user should not disclose confidential information to third parties.

Changes in the Security and Data Protection Policy

Powerload, SL reserves the right to modify its security and data protection policy to adapt it to legislative or jurisprudential changes, as well as those that may arise from existing standard codes in the matter, or by strategic corporate decisions, effective from the date of publication of such modification on the Powerload, SL website.

Contact Address

This website is managed by Powerload, SL. The information processing system created is located at the registered office, which is established for the purposes of this Legal Notice at Powerload, SL, Calle Velázquez 15, Madrid, 28001, España; under the supervision and control of Powerload, SL, who assumes responsibility for adopting technical and organizational security measures to protect the confidentiality and integrity of the information, in accordance with the European Data Protection Regulation EU 2016/679 of April 27, Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, the rest of the current national regulations, and other applicable legislation. Email Address: info@powerload.es Phone Number: